We use cookies for site personalization and analytics. You can opt out of third party cookies. More info in our privacy policy.   Got it

West Bengal bans strikes in call centres

Central Asia
Population
Language
United States
Military
Indigenous Peoples
Iraq
Environment
World Bank
India
Human Rights
Uganda
Africa
Congo, Democratic Republic of
Syria
Agriculture
Climate
Terrorism
China
Canada

Although he calls himself a communist, the chief minister of West Bengal, Shri Buddhadeb Bhattacharjee, has banned strikes in information technology outsource centres, declaring that they are 'essential services' like the military and utility providers. The strong pro-business stance he has adopted is designed to attract industry and investment to his state. The centres - known as business process outsourcing, or BPO, in India - provide services like call centres and back-office keyboard processing for companies primarily in the US and Europe.

Asian Labour Update/Newsweek International

Subscribe   Ethical Shop